PRIVACY POLICY

SUWUNG & SEISI ENTERPRISE
Registration No.: 202503297795 (003790218-H)
Malaysia

Effective Date: 31/10/2025

1. Introduction

SUWUNG & SEISI ENTERPRISE ("Suwung & Seisi", "we", "our", or "us") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (Malaysia) and applicable international data protection laws.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ("Website") or make a purchase from us.

By using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

A. Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party payment providers)

  • Account login details (if applicable)

B. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our Website and services

  • Prevent fraudulent transactions

  • Send marketing communications (only if you opt-in)

We do not sell or rent your personal data to third parties.

4. Payment Information

All payments are processed through secure third-party payment gateways. We do not store your full credit/debit card details on our servers.

5. Sharing of Information

We may share your information with:

  • Courier and shipping providers (to deliver your orders)

  • Payment service providers

  • IT and website service providers

  • Government authorities if required by law

All third parties are required to handle your data securely and in accordance with applicable laws.

6. International Customers

If you are accessing our Website from outside Malaysia, please note that your information may be processed and stored in Malaysia.

By using our Website, you consent to this transfer.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal, tax, or regulatory requirements

  • Resolve disputes

8. Your Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Withdraw consent for marketing communications

  • Request deletion of your data (where legally permissible)

To exercise these rights, please contact us using the details below.

9. Cookies

Our Website may use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember customer preferences

You may disable cookies through your browser settings, but this may affect website functionality.

10. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

SUWUNG & SEISI ENTERPRISE
Registration No.: 202503297795 (003790218-H)
Email: suwungseisi@gmail.com
Instagram: @suwungdanseisi_my